It is advised to check for emails that may have been bounced or rejected on a regular basis so that staff can contact parents and update the details.

Note: emails that fail to send are flagged as red in individual profile comms logs

Go to Reports > Email Tracking

Emails can be selected by Status:

You can search for email sent on a particular Date:

Or your can search by Email Address:

All of the columns are able to be sorted and you can go to the profile to investigate/update any issues with email sending.

Clicks mean the number of time the email have been selected

Opens mean the number of times the email has been read.

Note: these details are shown in individual profile comms logs