Interview

EnrolHQ comes with a fully featured "Interview Module" to help you run future family school interviews efficiently and professionally. Many schools will have at least one interview throughout their enrolment journey, while some schools may conduct up to three interviews for different purposes. These could include an initial screening interview with the Assistant Principals, an "Enrolment Offer" interview with the Principal, and another interview with the House Masters for onboarding families and new students.

Here are some of the highlights of the EnrolHQ Interview Module:

• Multiple Interviewers: Set up multiple interviewers, each with their own iCal feed that can be easily integrated with their Outlook calendar.
• Custom Availability: Interviewers can set their own availability by creating slots with specified time, date, interview type, duration, and location. EnrolHQ will automatically divide the availability into slots for parents to book.
• Interview Slot Pooling: If you're running multiple interviews simultaneously for a cohort of entering students, parents can book from a pool of available slots across all interviewers. Names can be hidden so that parents are randomly assigned an interviewer.
• Parent Portal: Parents can book, view details, and cancel interviews directly from their Enrolment Dashboard.
• Staff Dashboard: Staff can book, view booking details, and cancel interviews from the Staff Dashboard under the "Interview" tab for any Student Profile.
• Interview Sheet: Each interview is accompanied by an "Interview Sheet" that includes a summary of the family's details, any medical or learning support concerns, notes from the CRM, and custom categories, all in a printed format.
• Q&A Sheet: Each interview also comes with a printed "Q&A" sheet to ensure that interviewers follow the same script and ask the same questions to every family.
• Notes Management: Notes can be typed directly into EnrolHQ, or handwritten interview notes can be scanned and uploaded into EnrolHQ. These will later be synced with the SIS.
• Customizable Questions: You can customize the questions on the question sheet to provide different sets of questions for ELC, Primary School, and Secondary School. Additional questions can also be added for boarders.
• Restricted Interviewer Role: Interviewing staff can be assigned an "Interview Role" with limited visibility over the full CRM. They can type in the name of the person they are interviewing to access the record and go to the interview tab, where they can upload notes and mark the interview as complete. This role is designed to protect both the school's and the family's privacy.